Incident Response Planning: How to Prevent a Major Meltdown 4 min readThe best way to mitigate damage after an incident is to have a pre-defined plan. Download the incident response plan template to ensure you’re prepared.
Why Quality Matters in Knowledge Base Articles: Examples, Templates, and Tips 4 min readTo see the benefits of an internal knowledge base, you have to do it right. Tips and examples for creating knowledge base articles.
